Shipping policy
Shipping Policy
Thank you for shopping with Gymivo!
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
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United States: 7–15 business days
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Canada: 7–15 business days
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Europe: 7–15 business days
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Australia & New Zealand: 8–18 business days
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Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak shopping seasons.
Shipping Costs
Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to become active.
Multiple Packages
If your order contains multiple items, they may be shipped separately from different fulfilment centres. You may receive multiple tracking numbers.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Gymivo is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
While we work with trusted shipping partners, occasional delays may occur. If your order has not arrived within the estimated delivery time, please contact our support team and we will gladly assist you.
Contact Us
If you have any questions about shipping, please contact our customer support team at: